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About SpinEmpire Casino and the company that runs it
About Us

About SpinEmpire Casino: Who We Are and How We Work

We are an online casino run by GBL Solutions N.V. under a Curaçao licence. For Canada we keep the wallet in dollars, accept Interac and let you play the whole casino from a phone. Below: the company, the offer and the rules we play by.

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Company

The SpinEmpire Company Card

Before you trust a casino with your Interac transfers, you should know whose name stands on the paperwork. Ours fits on one card.

Brand
SpinEmpire Casino
Operator
GBL Solutions N.V., a Curaçao company
Company register no.
155090
Registered address
Seru Loraweg 17, Curaçao
Regulator
Curaçao Gaming Authority
Licence number
OGL/2024/589/0556
Payment agent
Ramtinar Techconsult Ltd, Nicosia, Cyprus
Languages for Canada
English (en-CA) and Canadian French (fr-CA)

Our motto is short: build your winning empire. In practice that means a casino where play earns more than the result of a single spin. Coins come from missions, promotions and real-money bets, and you spend them in our Coin Shop, where a cash bonus or a batch of spins costs a set number of Coins. Real-money stakes on slots add XP as well, which lifts your rank in our Loyalty Club.

For players in Canada, SpinEmpire Casino opens with the country and the currency already chosen on the sign-up form, so the account runs in CAD from the first minute.

What We Offer

What a Canadian Account With Us Includes

Four things carry most of a regular week at SpinEmpire: the lobby, the CAD cashier, the welcome package and the rewards that follow it.

23,000+ Games, 150+ Studios
Slots, live dealer tables, blackjack, roulette and quick crash rounds sit in one lobby. Most titles also run in free demo mode, so practice rounds on an unfamiliar game cost you nothing.
A Wallet in CAD
Top up with Interac, MiFinity, Zimpler, a Visa or Mastercard card, bank transfer or crypto. Balance, caps and minimums are all quoted in Canadian dollars.
Up to CA$3,000 + 350 Free Spins
The welcome package runs across your first four top-ups and adds 20 Coins; crypto deposits get a separate track with a code for step one. Stage one opens from CA$30; see our bonuses page for the rest.
Rewards for Regulars
Reloads on Wednesdays and Sundays, daily and weekly cashback, Saturday free spins, tournaments, and a SpinEmpire Loyalty Club of five levels where progress is kept for life.

You will not need an app store to play with us on a phone. Our web app installs from Chrome or Safari and signs in with the e-mail and password you already use. Installation steps for each device are on the app page, and the full lobby tour lives on our casino games page.

How We Work

How We Handle Your Account, From Sign-Up to Payout

Most questions players send us come down to one of four moments. This is how SpinEmpire Casino handles each of them.

1
Opening the account
The form asks for an e-mail and a password, with an optional promo code field. Your name, home address, date of birth and phone go into your profile at the point the site requests them, and they must match your ID. Duplicate accounts are not allowed.
2
Paying in
Pick a method in the cashier and the money lands in your CAD balance. Our terms tie a withdrawal to the method you funded the account with, so the Interac or card you top up with today is usually where a win goes later.
3
Checking who you are
We start verification once a withdrawal is requested, and the Risk Department can call for files at any earlier point. We look at three things: a colour ID, a utility bill or statement under three months old, and proof of the card or account you pay with. Our KYC department works Monday through Friday, 09:00–18:00 GMT+3; allow up to 72 hours once the last file is in.
4
Paying out
Our finance team releases withdrawals on the same weekday schedule. The transfer to a verified account then takes hours with some methods and as long as a couple of business days with others. Payout limits depend on your Loyalty Club rank: CA$750 a day through rank 29, with higher figures further up.

Methods, minimums and the full document list are on our payments page.

Principles

Four Commitments Behind SpinEmpire Casino

A licence sets the minimum. These are the habits we hold ourselves to with every Canadian account.

Rules printed in dollars

Bonus terms read in CA$: a 45x playthrough on the bonus sum, bets of no more than CA$7 while it runs, and cash-bonus winnings limited to 4x the deposit. Withdrawals start at CA$15 for bank transfers and CA$30 for most methods, with crypto from CA$80.

Your balance stays yours

Section 3.2 of our terms lists what we guarantee: player funds managed safely and properly and stored in a bank account of their own, and personal data handled under privacy law.

A person on the other end

The Live Chat button connects you with one of our agents at any hour of any day. Longer cases go to [email protected], and our contact page explains which channel suits which question.

Play you can pause

Two switches live in My Account, Settings: Reality Check shows your session length when a 60, 90 or 180-minute timer runs out, and Take a Break shuts you out for 1 day, 3 days or 1 week. Self-exclusion, open-ended, is one e-mail to support away.

Who can play: adults aged 19 or older, or 18 or older in Alberta, Manitoba and Quebec. We see casino games as paid entertainment and not as income. Our responsible gaming page gives free provincial help lines.
FAQ

Questions About SpinEmpire as a Company

Which company and licence stand behind SpinEmpire Casino?+
GBL Solutions N.V., a Curaçao company (register no. 155090, Seru Loraweg 17), runs SpinEmpire Casino and holds licence OGL/2024/589/0556 from the Curaçao Gaming Authority. Payments go through our agent, Ramtinar Techconsult Ltd of Cyprus.
What currency does a SpinEmpire Casino account use in Canada?+
Canadian dollars. The sign-up form opens with Canada and CAD already selected, so deposits, stakes, bonuses and payouts all show in CA$.
Can I switch SpinEmpire Casino to French?+
Yes. For Canada we run two locales, English (en-CA) and Canadian French (fr-CA), so the casino reads in either language. For the rules themselves, the English version of the T&C prevails if a translation ever differs.
Do I need to deposit to open an account?+
No. Registration takes an e-mail address and a password. Money only moves when you decide to make a deposit; a first one of CA$30 or more also starts the welcome package.
How do I reach the SpinEmpire team?+
Open Live Chat from any page or from the web app, e-mail [email protected], or send verification files to [email protected]. VIP members also have a personal manager.

Start Your CAD Account With Us

Two fields stand between you and the lobby. Fill them in, fund the balance with CA$30 or more, and stage one of the welcome package is waiting.

Create Your Account

19+ (18+ AB, MB, QC) · Curaçao Licensed · T&Cs Apply